Risk Free 30-Day Money Back GuaranteeLess shipping charges from date of purchase. If you are unsatisfied for any reason we will return or exchange your product for the first 30 days.*
90-Day Satisfaction GuaranteeWe will supply you with any needed repair string or patches you need for 90 Days.Hay Chix Product Exchanges & ReturnsWe will make exchanges for different sizes for 30 days.* Customers are responsible for all related expenses for an exchange or return and must have an RGA number to return a product. Please email us at firstname.lastname@example.org to obtain one. No returns or exchanges will be accepted after 30 days. If you purchased your product from a Hay Chix Authorized Dealer and need to make a return, please contact us directly and we will handle the return or exchange. In order to make a return or exchange, however, you must have the original store receipt. We do not allow returns on altered DIY nets. No returns on International orders.