Risk Free 30-Day Money Back Guarantee
Less shipping charges from date of purchase. If you are unsatisfied for any reason we will return or exchange your product for the first 30 days.* 

90-Day Satisfaction Guarantee

We will supply you with any needed repair string or patches you need for 90 Days.


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Hay Chix Product Exchanges & Returns
We will make exchanges for different sizes for 30 days.* Customers are responsible for all related expenses for an exchange or return and must have an RGA number to return a product. If you purchased your product from a Hay Chix Authorized Dealer and need to make a return, please contact us directly and we will handle the return or exchange. In order to make a return or exchange, however, you must have the original store receipt. We do not allow returns on Custom Nets or DIY nets. No returns on International orders. Hay Chix reserves the right to change the shipping method chosen.