Risk Free 30-Day Money Back Guarantee
Less shipping charges from date of purchase. If you are unsatisfied for any reason we will return or exchange your product for the first 30 days.*
90-Day Satisfaction Guarantee
We will supply you with any needed repair string or patches you need for 90 Days.
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Hay Chix Product Exchanges & Returns
We will make exchanges for different sizes for 30 days.* Customers are responsible for all related expenses for an exchange or return and must have an RGA number to return a product. If you purchased your product from a Hay Chix Authorized Dealer and need to make a return, please contact us directly and we will handle the return or exchange. In order to make a return or exchange, however, you must have the original store receipt. Please plan your project wisely cut or altered DIY Nets are non-returnable and non-refundable. No returns on International orders. Hay Chix reserves the right to change the shipping method chosen.