Policy

FREE SHIPPING

Only valid on orders over $200.00. Free Shipping only applicable to the contiguous 48 U.S. states. Not applicable on international orders or Hay Chix Authorized Dealer orders. 

DO YOU SHIP TO MY COUNTRY?

Please create an account by clicking the "Sign-In" link in the top right hand corner of our site. During signup we'll ask for your shipping address details including country. If your country is not in the dropdown menu of available countries, give us a call (651-404-7377.) We will do our best to ship our product to you. 

WHAT ARE MY PAYMENT OPTIONS?

During the checkout process you may choose any of our current payment options and continue to place your order. Please note that we will not ship your order until we receive payment from you.

WHEN WILL MY ORDER SHIP AND WHAT ARE MY SHIPPING CHARGES?

Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices. We will ship your order shortly after we receive payment from you. International customers are responsible for paying duties, taxes, and applicable customs brokerage fees separate from the merchandise/shipping cost. NO returns on International orders. 

HAY CHIX SALE POLICY

Referral candy discounts or any other discount codes cannot be applied to sale orders. Shipping on $200+ only valid to customers within the 48 contiguous states. No substitutions for the 6 pack deal. Free Shipping not applicable to prior purchases or purchases placed after the sale ends. Discount only applicable on Hay Chix product. Canadian/International customers are responsible for paying duties, taxes, and applicable customs brokerage fees separate from the merchandise cost. The sale pricing and Free Shipping on $200+ offers do not apply to Hay Chix Authorized Dealer orders. Orders will ship within two weeks of the order being placed, excluding backordered products.