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FAQ's

 

 1.) Why should I use Hay Chix nets? What are the benefits?

Hay Chix nets are proven to save time, money and hay! 

Reduce clean up time in paddocks and pastures! By minimizing wasted hay on the ground there is much less to clean up. Go take a look at your manure pile, what does it say about your waste management? 

The Hay Chix Net (formerly known as 'Cinch Net') is University proven to reduce waste by 57% in round bales and slow down consumption to a more natural rate. Want to see the studies done by University of Minnesota? Click Here 

Respiratory Health: The net works as a barrier so your horse is not be able to bury it's head in the bale! 

Overall: Horses are healthier when they are given the option to graze 24/7, as God intended. Should you horse be limited on how much they can consume? We have come up with many options to suite whatever your needs may be. 

 

 

 2.) Why is our net the best on the market? 

 

3.) What is the warranty? 

Risk Free 30-Day Money Back Guarantee
Less shipping charges from date of purchase. If you are unsatisfied for any reason we will return or exchange your product for the first 30 days.* 

90-Day Satisfaction Guarantee
We will supply you with any needed repair string or patches you need for 90 Days.

For More Details: Click Here 

 

4.) How do I return or exchange a product? 

It's very simple! Click Here

 

5.) I don't have a receipt, can I get my money back?

We will accept returns without a receipt if placed online or over the phone within the 30 day guarantee period if we have record of the order being placed. 

 

6.) Why do you offer so many sizes? 

Every horse/animal is different! Depending on how your horse/animal lives in the pasture, in a stall, small turn out, in a herd, etc.

Every horse/animal owner is different! How often do you want to do chores and how much do you want to be able to feed at any given time?

We have come up with a line of Simple Feeding Solutions to meet everyone's needs. 

 

7.) What does O, SF and SFX mean? 

O stands for Original and is a 1 3/4" small mesh hay net. This was the first size we put on the market. This net is designed for: 

SF stands for Slow Feed and is a 1 1/4" small mesh hay net. This net is designed for:

 

SFX stands for Slow Feed Extreme and is a 1" small mesh hay net. This net is designed for: 

 

8.) Would you make smaller than a 1" SFX? 

No, at this point we do not offer anything smaller than a 1" mesh size. We do have some customers that 'double-up' two nets to try to make the holes even smaller. This typically works best on the SF & SFX sizes.

If you are having to go to such extremes to control weight we suggest increasing the horses exercise program. (We've personally been in this situation too! If you have questions, we are always here to help.) 

 

9.) How much does each net style hold?  

Micro Mini net- is designed to hold 1-2 small square bale flakes

Half Bale net- (formerly known as the mini) - is designed to hold 4-5 small square bale flakes 

West Coast net- is designed to hold a full 3-string small square bale 

Large Bale 4' net- is designed to fit small round bales or multiple small square bales. It will fit around bales up to 4x4 in diameter. (If you have a 4'x5' bale, go with the large bale 6' net to keep your chores easy!)

Large Bale 6' net- is designed for large rounds and squares (4x4x8 and 3x3x9.) This is the most common size we sell! If you have a variety of round bale sizes, we recommend to go with this net.

Please Note: 

 

10.) What net is best for inside a horse trailer? 

Most people recommend the Half Bale Net 1 3/4", especially if you do not use hay nets on a regular basis. The Half Bale net 1 3/4" is easy to use and can be hung anywhere or fed on the ground! Plus... they come in fun strap colors! 

 

11.) What net should I use on a large square bale? 

We recommend the Large Bale 6' net. This net WILL fit your 3x3x8 and 4x4x9 large square bales. 

 

12.) What are Hay Chix nets made of? 

Our nets are made from the highest quality DuPont nylon, nontoxic UV-treated mesh netting. MADE IN THE USA. Our nets are made right in Minnesota by horse/livestock owners just like you!

Why is this important? Every net goes through an extensive check process to make sure they are the quality you want and deserve. 

 

13.) Why does our netting have knots? 

After extensive research, we chose to use knotted netting because it is stronger and easier to repair. Knot-less netting is like pantyhose; the run has no place to stop! 

 

14.) Why are Hay Chix nets more expensive? 

 

15.) How do I introduce my Hay Chix net? 

We suggest ALWAYS feeding free-choice "loose hay" for the first week when introducing your horses or animals to your new net. EVEN IF your horses have been on our nets or other slow feed netting brands for years. This will ensure your net lasts a long time and your animals stay comfortable and happy! 

 

16.) Should I take the twine or plastic net wrap off my bales? 

YES. Always take the bailing twine or net wrap off of your bales as this could not only be a choking/colic hazard, the twine could also come out of the net and hook onto your animal as the bale is eaten down. 

 

17.) What is self-regulating? 

Horses are natural grazers. They are meant to have access to forage 24/7. However, in today's world, that is not always what we are taught or how we do things. The truth is... we are designed to eat little by little, all day long. When we feed meals and control everything our horses do, they can start to lose their natural ability to know when they are full. 

When they are given a choice on when they can eat, the horse will typically self-regulate its body and adjust back to how it was meant to be. You may see an increase in consumption for the first week or two but that should relax and the horse should begin to self-regulate.* It is very important to not run out of hay. What does that mean? When we put out a round bale and it is getting down to the last of it, we will empty the net with about 30 lbs or so left and let the animals pick through this (saving it as the free choice hay for the next netted bale.) This way, the animal doesn't have to think is it without food. 

 

18.) Self-regulating is not happening, when will it? 

Horses typically self-regulate within 3 weeks. Depending on your horses living situation; stalled or not, exercise program, how long between meals, etc. All of these factors can contribute to how fast self-regulating will happen. The main thing we suggest is keeping hay in front of them and more exercise. 

 

19.) My horse will not eat from the net! Why? 

Some horses may refuse the net at first assuming you will give them more free choice hay. Allow them to adjust by offering the free choice hay and then give them an extended period of time with the net (try 12 hours) and see how much your horse has eaten. Almost all horses do just fine on the 1 3/4" netting. If this is happening on the 1 1/4" or 1" netting you may want to exchange for a larger opening size as your horse may be frustrated. If this is an older horse who has lost it's will to thrive you can also look into our Stock 2 1/2" opening size or talk to your veterinarian on what you can do for his diet to perk him up. 

 

 20.) How do I clean my Hay Chix net? 

Clean your net by using dish soap and warm water, hang to air dry. Do not use harsh chemicals like bleach as it will break down the fibers and cause the netting to become frail. Another quick tip- put your net back into use before it dries all the way! The netting loves moisture. 

 

21.) How do I store my Hay Chix net? 

Some people will only use their net during the Winter season. To store, it best to wash them and allow them to dry completely. Place them in a storage container so mice and other rodents cannot chew on and nest in the netting. When you take it out to use again, get the netting wet. This moisture will allow the fibers to bulk up again and become stronger.  

 

22.) Can I make my own net? 

Check out our DIY Netting! Some people will make their own with our high quality material. However, we believe we offer a high quality, easy to use, premium product for a great price. Most people find it better to purchase the net finished from us. After all... your time is worth more than anything! 

 

23.) Can Hay Chix make me a custom net? 

Typically, we do not take on custom orders. In bulk, we take them as a case-by-case basis. Please contact us with detailed information: info@haychix.com so we can help you! 

 

24.) My horse HAS shoes, can I use Hay Chix nets? 

Yes! You can! You must hang the net high enough so the horse cannot paw and hook a shoe or use a hay ring around the net that is flush with the ground. Check out our Facebook page... the sky is the limit with shod horses!

You can use: 

 

25.) How do Hay Chix nets compare to other slow feed nets on the market? 

We are not in the business of putting other people down and we believe there is usually a place on the market for everyone. Our business is first for quality, service and knowledge. We were first to the market with our Large Bale Cinch Net and we have a standard set that others attempt to copy. 

We have a guarantee on our products that allows you to try it out so you can see whether or not they will work with your feeding program. Our nets are the ONLY University proven for facts that DO NOT transfer across the board, as other nets are not made with the same materials or hand-sewn like Hay Chix nets. 

 

26.) What net mesh size should I use for.... 

 

 

 

 

 

 

 

27.) How long does a Hay Chix net last? 

When we buy the raw netting it is guaranteed to us for normal use at 5 years. Every herd is different and some horses are more food aggressive than others.

The typical customer will re-order after about 3-5 years. Remember, Hay Chix nets are easy to repair and you can order patch kits and repair twine directly from us. 

 

Net Math

28.) How many horses can eat from one net? 

We suggest no more than 5 horses per round bale to allow everyone enough time at the bale without issues of dominance. 

29.) Can horses tear holes in a Hay Chix net? 

Yes, it is possible. (There is a fine line between breaking strength and a horses safety.) We want the net to break away if a horse/animal gets itself into a bad situation. The horses/animals safety is always #1. 

If you follow our suggested guidelines for introduction and do not allow your hay nets to go empty, you should have great success. Remember, horses will be hardest on the nets when they are learning to eat from them. To show you how much we believe in our product, we give you 30 days to make your decision on if our net is the right choice for you. 

 

30.) How do I stop hole-tearing behavior? 

First and foremost; check your nets daily so you can see if there are any new holes. If so, we include a piece of repair twine with every net. Use this repair twine to mend this spot as quickly as possible. If you feel the hole is too large for that repair material, you can contact us for a patch kit or more twine (free of charge within 90 days of purchase.) 

Try to mend the hole(s) right away as this deter the bad behavior. After a couple of repairs, the horse will usually stop. If the horse continues to make holes in the netting give send us an email with photos (info@haychix.com.) We are always here to help! 

 

31.) Can my horse/animal paw holes in my Hay Chix net? 

While ANYTHING is possible with horses, we typically do not see this happening. The horses will probably paw at the net to loosen the hay. If this is a concern to you, use a feeder around the netted bale. 

 

32.) How do I repair the net with repair twine? 

CLICK HERE to watch a quick video! 

 

33.) What is the tensile strength of Hay Chix netting? 

Our netting tensile strength is rated at 385lbs. The Heavy Duty version is 619lbs. 

 

34.) Did my Hay Chix net shrink? 

Your Hay Chix net should not shrink. The nylon fibers tend to bulk up over time as it is exposed to dirt, moisture, freezing and thawing. This will give the netting a thicker appearance and is actually a good thing! 

 

35.) My new net looks thinner than my old net... why? 

The nylon fibers tend to bulk up over time as it is exposed to dirt, moisture, freezing and thawing. This will give the netting a thicker appearance and actually becomes stronger! 

 

36.) What if my horse has a dental issue?

Depending on the actual issue, Hay Chix nets may be a HUGE benefit for your horse. If your horse tends to quid it's hay or can't chew it up, by using a Hay Chix net (typically the 1 3/4" Original), the amount of hay they take in is lessened and the horse can chew and swallow each bite. This will reduce the need for so much complete feed. If your horse has other dental problems, check with your veterinarian or equine dentist first. In most cases, horses do just fine as they typically maneuver the netting with their lips. 

 

37.) Can my net freeze to the ground? 

While this is possible, typically the hay will insulate the netting underneath the bale and the horses will move the net around enough so it will not freeze. It can freeze if there is minimal hay left in the net and freezing rain is in the forecast. To avoid this you can attach the opening of the net to the base of your feeder or use a pallet or tarp underneath the netted bale. 

 

38.) I am tax exempt, do you have to charge me tax? 

You can fax or email over your tax exempt form for us to keep on our account file. Once we have this file, we will remove the tax charge. 

 

39.) How can you help my rescue? 

Absolutely!!! CLICK HERE to learn more about our White Horse Rehab program! 

 

40.) Do you sponsor people? 

We receive so many sponsorship requests every day. We created the Hay Chix Patch Program to give everyone a fair chance!

Check out our Patch Program! HERE  

 

41.) I bought a net from a dealer and I want to exchange, how can I do this? 

If it is within the first 30 days and you have the original receipt from the purchase, we will make exchanges for 30 days. Customers are responsible for all related expenses for an exchange or return and must have an RGA number to return the product. Here is the information you need- RETURN 

 

 42.) How do I become an authorized Hay Chix dealer? 

Please contact us at info@haychix.com for dealership information! 

 

43.) Can I get a discount? 

Check out our Referral Program, HERE! 

Send your friends a 20% discount offer! If they order through your link, you'll receive a $20.00 discount on your next order. You tell all your friends anyway, we though we should thank you!